ProRise®: Frequently Asked Questions




Who can benefit from a ProRise®?
The ProRise® is intended for anyone who has difficulty transitioning from a sitting to a standing position, but is stable on their feet once standing. Common users include wounded warriors, post-surgical individuals, seniors, and individuals with limitations and disabilities. The current model is designed for adults 250 lbs. or less.

Additionally, the device can benefit nurses, therapists, in-home care professionals, and family members, who struggle assisting people in their care to get to their feet. The product may reduce the risk of lower back strain.

How is ProRise® superior to older seat-assist products?
In comparison with its competitors, the ProRise®
Elevates further and can lift as much as 100% of a person's weight. The more the user weighs, the more the ProRise® lifts, without any adjustments having to be made.

Operates without motors or pistons

Provides assistance at the moment in the lift when assistance is most necessary

How does the ProRise® work?
The product operates solely off of mechanical advantage, reacting to light pressure on the handles: the farther the handles are pushed downward, the farther the seat angles forward, easing the transition between sitting and standing.

How to Return the Product
To return the product within the 30 days from date of purchase in perfect condition, ask our Customer Representative (1-888-537-4375) for a Returns Authorization number (RA#). Returns cannot be processed without this.

Where can ProRise® be used?
The ProRise® can be used in chairs that are stable and provide for secure attachment.
Dimensions: 19”W x 17”L in.

How Is the ProRise® Secured?
The ProRise® is secured either underneath the cushion of the chair or around the back. Clip buckles together and adjust strap length until snug.
(if you can’t secure the ProRise® to a chair then the chair should not be used)

Can I use a ProRise® if I use a walker?
If you use a walker, we would recommend that you have a caregiver present if you choose to use the ProRise®.

Are thicker cushions available?
We are currently developing premium cushions for long term use, which we hope to introduce in the very near future.

How wide is the seat portion of the ProRise®?
The width of the sitting portion of the ProRise® is 17.5” in.

Is a wider version of the ProRise® available?
We have designed the ProRise® mechanism right into a wider chair. This should be available in 2018.

What is the weight limit to use the ProRise®?
The ProRise® can accommodate up to 250 lbs.

What guarantee is provided with the ProRise®?
30-day unconditional money-back guarantee
Call for return authorization number 1-888-537-4375
One year against manufacturers’ defect

Is the ProRise® Medicare reimbursable?
Medicare has determined that the ProRise® qualifies for reimbursement under code E0629. A Doctors prescription is necessary for Medicare to consider reimbursement.

How can I purchase a ProRise®?
Visit us online at www.prorise.co
Call 888-537-4375

ProRise®: Frequently Asked Questions




Who can benefit from a ProRise®?
The ProRise® is intended for anyone who has difficulty transitioning from a sitting to a standing position, but is stable on their feet once standing. Common users include wounded warriors, post-surgical individuals, seniors, and individuals with limitations and disabilities. The current model is designed for adults 250 lbs. or less.

Additionally, the device can benefit nurses, therapists, in-home care professionals, and family members, who struggle assisting people in their care to get to their feet. The product may reduce the risk of lower back strain.

How is ProRise® superior to older seat-assist products?
In comparison with its competitors, the ProRise®
Elevates further and can lift as much as 100% of a person's weight. The more the user weighs, the more the ProRise® lifts, without any adjustments having to be made.

Operates without motors or pistons

Provides assistance at the moment in the lift when assistance is most necessary

How does the ProRise® work?
The product operates solely off of mechanical advantage, reacting to light pressure on the handles: the farther the handles are pushed downward, the farther the seat angles forward, easing the transition between sitting and standing.

Where can ProRise® be used?
The ProRise® can be used in chairs that are stable and provide for secure attachment.
Dimensions: 19”W x 17”L in.

How Is the ProRise® Secured?
The ProRise® is secured either underneath the cushion of the chair or around the back. Clip buckles together and adjust strap length until snug.
(if you can’t secure the ProRise® to a chair then the chair should not be used)

Can I use a ProRise® if I use a walker?
If you use a walker, we would recommend that you have a caregiver present if you choose to use the ProRise®.

How to Return the Product
To return the product within the 30 days from date of purchase in perfect condition, ask our Customer Representative (1-888-537-4375) for a Returns Authorization number (RA#). Returns cannot be processed without this.

Are thicker cushions available?
We are currently developing premium cushions for long term use, which we hope to introduce in the very near future.

How wide is the seat portion of the ProRise®?
The width of the sitting portion of the ProRise® is 17.5” in.

Is a wider version of the ProRise® available?
We have designed the ProRise® mechanism right into a wider chair. This should be available in 2018.

What is the weight limit to use the ProRise®?
The ProRise® can accommodate up to 250 lbs.

What guarantee is provided with the ProRise®?
30-day unconditional money-back guarantee
Call for return authorization number 1-888-537-4375
One year against manufacturers’ defect

Is the ProRise® Medicare reimbursable?
Medicare has determined that the ProRise® qualifies for reimbursement under code E0629. A Doctors prescription is necessary for Medicare to consider reimbursement.

How can I purchase a ProRise®?
Visit us online at www.prorise.co
Call 888-537-4375